To arrange bookings based on customer requirements with various nominated third parties to ensure customer needs are met
To process customer and customs documentation within a required timeframe in accordance to third party and local requirements i.e. customs, trade law, carriers
To co-ordinate movement of cargo within required/stipulated time frames in order to meet customer needs
To manage and monitor all parties within the supply chain
To develop and maintain relationships with suppliers and customers
To prepare specific customer reports whenever required
Timely & amicable settlement of customer issues
Support the Head of Road Freight with, negotiation & maintenance of supplier rates and contracts, new/change of systems, directives
Build and maintain relationships Customs and transporters
Daily Operational:
Receive and accept transport orders from customers
Book shipment with transporter on time
Register shipment on internal system on time
Follow up PODs (proof of delivery) with transporters
Arrange collection / packing of customer cargo
Supply carrier with transport order/ instructions
Send Pre-alerts to customer / destination offices
Invoice shipment based on estimate or rate agreements
Supply estimates on customer / sales request
Job Requirements:
1-3 years of experience as a Logistics specialist or in a similar role.
Excellent communication, interpersonal, negotiation and problem-solving skills.
Strong analytical thinking and problem-solving skills.
Proficiency in Microsoft Office and with business application software, purchasing, and resource planning systems. (SAP knowledge is preferable)
Team player with strong organizational skills.
Additional certification in the field of logistics desired
Strong knowledge of the industry and market conditions
Fluency in Azerbaijani and English languages (both verbal and written).