Receptionist-Administrator

  • UNICO
  • Elanın qoyulma tarixi: 22.09.2022

İşin təsviri

Job Description:

  • Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival;
  • Book and confirm appointments via phone and email;
  • Process transactions (cash and credit cards) and issue receipts;
  • Offer beverages and chat with clients who are in the waiting area;
  • Welcome walk-ins, answer questions about services and schedule appointments based on availability;
  • Inform clients about new services and discounts;
  • Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards);
  • Update client records with contact and billing details, appointments and services offered;
  • Manage our call center;
  • Maintain a tidy reception area;
  • Order business cards, brochures and stationery as needed;

Skills:

  • Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
  • Hands-on experience with office equipment, like printers and POS systems
  • Familiarity with processing transactions
  • Excellent communication abilities (verbal, phone and email) with a customer service attitude
  • Solid organization and record-keeping skills
  • An ability to remain calm under stressful circumstances
  • Excellent communication on Azerbaijani and Russian languages (English is preferable)  
  • Knowledge of Microsoft Office programs (mainly Excel)

Interested nominees, please submit your CVs to e-mail.

Email: [email protected]