Guest Service Agent

İşin təsviri

Department: Front Office

Position: Guest Service Agent

Employer: Salam Baku Hotel

Address: Khagani street, Baku, Azerbaijan

“Salam Baku Hotel” is looking for GSA position

EXPECTED RESPONSIBILITIES:

- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.

EXPECTED QUALIFICATIONS:

- 1+ year experience.
- Certificate or diploma in hospitality advantageous. -Excellent written and verbal communication in
• Azerbaijan
• Russian
• English -Excellent communication skills
-Good time management and organizational skills.
-Conflict resolution experience.
-Patience and good listening skills. - Proficiency with computers and computer programs, including Opera, Elektra & etc

Interested Candidates, please send your CV to [email protected]
Please type “Guest Service Agent” in the subject line of your message. CVs without position name indication in subject will not be considered.

Salam Baku Hotel tərəfindən digər vakansiyalar

• Guest Service Agent
• Xəzinədar
• Operation Supervisor
• Mühasib
• Accountant