Front Office Manager
Main Duties:
- Ensure timely and accurate customer service
- Handle complaints and specific customers requests
- Troubleshoot emergencies
- Ensure proper mail distribution
- Communicate effectively with other members of the staff and maintain a professional attitude even in the face of challenges, such as an irate guest.
- To make appointments, check guests in and out and process payments.
Requirements:
- Proven minimum 4 years work experience as a Front office manager
- Proficiency in Azeri, English and Russian (oral and written)
- Knowledge of hotel programs (opera, fidelio, electra etc.)
• Solid knowledge of MS Office
• Excellent communication and management skills
• Good organizational and multitasking abilities
• Problem-solving skills
Interested candidates are welcome to send their CVs to [email protected] by indicating “Front office manager” in the subject line of the letter.