Front Office Manager

İşin təsviri

Front Office Manager

Main Duties:

- Ensure timely and accurate customer service
- Handle complaints and specific customers requests
- Troubleshoot emergencies
- Ensure proper mail distribution
- Communicate effectively with other members of the staff and maintain a professional attitude even in the face of challenges, such as an irate guest.
- To make appointments, check guests in and out and process payments.

Requirements:

-  Proven minimum 4 years work experience as a Front office manager
-  Proficiency in Azeri, English and Russian  (oral and written)
-  Knowledge of hotel programs (opera, fidelio, electra etc.)
•  Solid knowledge of MS Office
•  Excellent communication and management skills
•  Good organizational and multitasking abilities
•  Problem-solving skills

Interested candidates are welcome to send their CVs to [email protected] by indicating “Front office manager” in the subject line of the letter.

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