Guest Service Agent

İşin təsviri

Department:  Front Office

Position:  Guest Service Agent

Employer: Yeni Samaxi Hotel Company LLC

Address: Samaxi, Sharadil

RESPONSIBILITIES:

- Dealing with bookings by phone, e-mail, letter, fax or face-to-face
- Completing procedures when guests arrive and leave
- Preparing bills and taking payments
- Dealing with special requests from guests

Essential Skills required:

• Excellent written and spoken communication skills in Azeri, Russian and English
• Strong customer service skills
• A friendly and professional telephone manner
• Ability to adapt to different guests
• Patience and tact
• Ability to handle all guest and internal customer complaints and inquiries in a courteous and efficient manner
• Ability to resolve problems satisfactorily
• Ability to work under pressure

Advantageous Skills:

- Knowledge of Opera PMS or Fidelio
- Previous experience as a receptionist

Interested candidates are requested to submit their CV preferably in Word or pdf format to [email protected] by specifying the Job Title in the subject line.
Only short listed candidates will be contacted.

Samaxi Hotel Company LLC tərəfindən digər vakansiyalar

• HR Manager
• Procurement Manager
• Mühafizəçi (xanım)
• Assistant Food & Beverage Manager
• Hostess