Director of Rooms

İşin təsviri

“Baku Boulevard Hotel” is looking for a Director of Rooms.

The Director of Rooms is responsible for the performance of the Rooms Division, including Front Desk, Housekeeping, Laundry, Loss Prevention and Guest Services. This is an executive level position reporting to the General Manager. The successful candidate demonstrates their ability to produce balanced financial, guest experience and associate satisfaction outcomes.

ABOUT “Baku Boulevard Hotel”

The hotel is affiliated with the Autograph Collection, Marriott's brand featuring an exclusive portfolio of upscale independent hotels and resorts. Boulevard Hotel offers 818 comfortable rooms and it will be the largest conference hotel in Azerbaijan. It provides perfect accessibility to all major business and cultural sites of the city as well as the finest facilities that are designed to suit a wide variety of occasions and functions.

Baku Boulevard Hotel is managed by Absheron Hotel Group and is a part of Autograph Collection, Marriott’s brand featuring exclusive portfolio of upscale independent hotels and resorts. Absheron Hotel Group also manages Pik Palace and Park Chalet Hotels in Shahdag Mountain Resort, and Intourist Hotel Baku opening in 2015.

KEY RESPONSIBILITIES:

• Oversight of all front office operations including front desk, concierge, bell/door associates and valet parking operations
• Insuring the quality and productivity of housekeeping/laundry (in-house) functions that guarantee the cleanliness of all guest areas, high levels of personal service delivered by housekeeping associates and a stable work force.
• Excellence in appearance of all areas throughout the hotel
• Producing constant improvement in guest experience satisfaction metrics
• Showing year-over-year improvement in associate satisfaction scores throughout the division including maintaining low turnover and high promotion-from-within ratings
• Controlling payroll and direct expenses in line with the budget and varying levels of business using corporate-wide technology and other systems
• Participation in weekly forecasting and scheduling activities
• Providing assistance in developing the annual hotel budget
• Preparation of action plans as directed by management
• Daily reviews of operating outcomes (including corrective action if required)
• Maintaining high visibility with associates and guests

REQUIREMENTS:

• Bachelor's degree required.
• Must have previous hotel management experience in all aspects of the Rooms Division in a property of similar size and quality for a period of five or more years.
• Experience in forecasting & scheduling, daily reviews and analysis of operating results preferred.
• Proficiency in the use of a computer is necessary (i.e. Microsoft Office Suite).
• Excellent verbal and written communication skills required.
• Must demonstrate strong leadership skills and the ability to nurture managers-in-training.
• Must be detail-oriented and organized.
• Must be able to work closely and communicate with all associates, departments, guests, and clients in a professional manner.
• Must be highly service-oriented.

Interested Candidates, please send your CV to [email protected] until October 31, 2016

Please type “Director of Rooms” in the subject line of your message. CVs without position name indication in subject will not be considered.

Boulevard Hotel Baku tərəfindən digər vakansiyalar

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