Assistant Banquets Manager

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Job Title: Assistant Banquets Manager

Purpose:

To provide strategic leadership and direct operations to ensure the Conference and Events department achieves its goals and effectively contributes to the guest experience whilst maintaining Jumeirah Brand standards. To oversee and direct all aspects of the coordination and successful execution of all residential groups, conferences, banquets and incentive programs in accordance with department standards.

Main Duties: 

1.  Coordinate the organizational functions in all areas of the Conference & Events Department to ensure delivery of the strategy and compliance with Jumeirah standards.
2. Studies, evaluates and suggests improvements for operation procedures.
3. To liaise on a daily and event by event basis with the kitchen to ensure that both parties involved in the running of an event are complete in their understanding.
4. Ensure that BEO’s are understood by all operations colleagues ensuring all guest requirements are delivered.
5. Provide creative set-up of all functions to develop and enhance the image and reputation of the hotel.
6. Overall responsibility for all stock control and requisition procedures for every aspect of the operation.
7. Employment of relevant positions within the operation and recommendation for any promotions within the operations team.
8. Provide counseling, coaching and discipline to colleagues as needed.
9. Provide performance appraisals and feedback as per company procedures.
10. Assess and provide adequate training and coaching for all C& I colleagues to enable them to perform their roles.
11. Liaise with Technical Services Department to properly monitor that repair works are efficiently delivered in the function & meeting rooms to ensure guest satisfaction with the hotel products.
12. Review comments on functions held and obtain guest feedback to develop relationships with clients to ensure maximum personalised guest service is provided.
13. Ensure monthly inventories of all operating equipment under Conference & Events in line with audit standards in order to effectively manage cost.
14. Ensures that department performance is in accordance with the departments Standard Operating Procedures.
15. Conduct regular pre-service briefings with all operations colleagues, to ensure full understanding of the needs of the forthcoming service period.
16. Ensure enough trained staff are available to fulfil all operational needs of the department, including the occasional hire of casual staff.
17. Perform any other duties that management may reasonably require. 

Qualifications Essential

• Diploma in hotel management or  a related field desirable
• Bachelor’s Degree in Hospitality Management

Experience Essential

• Minimum of 2 years  senior management experience  in a large conference and events area in a luxury deluxe hotel
• Experience in working with different cultures
• Ability to work under pressure and meet deadlines in a fast paced, high volume environment.
• Highly motivated and enthusiastic leader, passionate about customer service

Desirable

• You must be well versed in financial aspects and knowledgeable in Micros Point of Sale system

Skills Essential

• Excellent computer skills and proficiency in Microsoft Office, particularly Excel and Word
• Fluency in  English and Russian is desirable
• Strong creative and or design skills

If you are interested to apply pls. forward your updated CV to [email protected]

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