Team Leader

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JG11048 - Team Leader - Food and Beverage Service - Jumeirah Zabeel Saray

Business Unit Jumeirah Zabeel Saray
Department Food & Beverage
Function Food & Beverage
Location UAE - Dubai
Job Type Full Time Unlimited (UAE Business Unit)

About Jumeirah Group and Jumeirah Zabeel Saray:

At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa the Middle East.
Jumeirah Group, the global luxury hotel company and a member of Dubai Holding, operates a world-class portfolio of hotels and resorts. Jumeirah Zabeel Saray is a luxurious beachside resort located on the West Crescent of the iconic Palm Jumeirah in Dubai. The interior of the resort is inspired by the ancient palaces of Turkey and features hand-painted finishings, Turkish artworks and stunning murals that conjure up images of the Golden Age of the Ottoman Empire. The resort boasts 405 rooms and suites, 38 Royal Residences, Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East and a collection of six diverse restaurants which offer a vibrant selection of culinary experiences.

About the Role:

Main Duties

• To always embrace the Jumeirah Hallmarks
• To develop and maintain an elegantly appointed environment, with superior colleagues, dedicated to an attentive, distinctive experience for all dining periods.
• To assist in training, supervising and disciplining all outlet colleagues.
• To maintain a friendly yet unobtrusive manner with all guests.
• To possess a management ability that ensures a successful handling of the outlets
• To control reservations and seating of the outlet.
• To ensure the correct and consistent service techniques for various meal periods will be demonstrated by all colleagues.
• To anticipate, in advance, all materials and supplies and assure their availability.
• To control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment.
• To observe daily conditions of all physical facilities and equipment in the outlets; makes recommendations for corrections and improvements as needed.
• To assist in preparing staff schedules, which allow for appropriate service while controlling overtime.
• To ensure a safe working environment for all colleagues within the outlet.
• To understand all food and beverage items offered, including ingredients, methods of preparation and proper service.
• To maintain a daily log for communication between colleagues.
• To supervise the public areas and restrooms.
• To attend and participate in all required meetings.
• To promote teamwork and foster a harmonious working climate.
• To promote good public relations and handle complaints or concerns of guests.
• To handle inventories directly involved with the operation of the outlet.
• To utilize the computer system in ringing, printing and closing checks as well as shift reports.
• To recognize and address potential disruptive or undesirable guests.
• To properly handle and report employee and guest accidents.
• To respond properly in any hotel emergency or safety situation.
• To perform other tasks or projects as assigned by hotel management.
• To continually be aware of departmental needs as they relate to production and staffing.
• To assist in controlling standards, performance, colleague conduct, dress code, appearance, sanitation, etc., according to established policies.
• To formulate and recommend changes to improve colleague performance and teamwork.
• To keep employees informed about hotel policies and changes.
• To work in co-operation with the Chef and Sous-Chefs and to see that items below standard are never accepted or served.
• To keep informed of special events such as Ramadan, Eid, etc.
• Knowledge of P.O.S. system of hotel
• To keep waste factor in the outlet at a minimal level.
• To maintain inventories and par stocks.
• To identify potential problems and ask for assistance before any breakdown occurs
• To provide lateral service within the hotel whenever needed

About You:

• High school Diploma.
• A total of 4-5 years Food and Beverage experience
• 2 years minimum in a similar role in a 5 * international environment
• Basic knowledge in financial aspects of outlet operations
• Knowledge of Micros Point of Sale system

About the Benefits:

This position offers a highly competitive salary and package which includes; fully furnished shared accommodation/live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours, flight allowance every 2 years, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.

To apply please click on Link

http://careers.jumeirah.com/careers/jumeirahgroup/VacancyDetail.aspx?VacancyID=84231

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