SQL Developer/Technical Support Engineer

İşin təsviri

Roles and responsibilities

• Perform daily operational tasks such as completing change requests, resolving trouble tickets, server
• monitoring, and problem triage.
• Write high-performance Structured Query Language (SQL) queries and stored procedures.
• Manage and administer database environments.
• Work in a global application support team supporting products all over the world.
• Work closely with the development team to provide detailed information for product improvement.
• Verify the quality of the product; verify functionality and data output against requirements.
• Analyze user requirements and troubleshoot desktop, network & systems problems.
• Works under supervision and direction from more senior-level roles
• Prioritize and manage several open issues at one time.
• Provide prompt and accurate feedback to customers.
• Build and maintain strong relationships with customers.
• Document processes and update knowledge base.

Job Requirements: Qualifications, Experience & Skills

• 2+ Years of Proven work experience in Technical Support.
• 2+ years’ experience supporting distributed systems in an enterprise production environment.
• Comprehensive knowledge of the fundamentals of computer science, especially in data structures, algorithms,
• software design, operating systems, and computer networks.
• Experiences with Databases & SQL language.
• Minimum Education Required
• A Bachelor's degree in Computer Science, Information Technology, or a related field.

Unicapital tərəfindən digər vakansiyalar

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