IT Manager

İşin təsviri

River Inn Boutique Hotel located in Nabran, offers you exclusive services only 190 km from Baku. The hotel is divided by natural mountain river coming from Caucasus bergs, providing “River” view from each corner. We have 34 rooms including standard rooms, classic suites, Lux cottages, de Lux villas. All rooms are equipped with ‘Twin’ and ‘Single’ beds, salon, bathroom space, satellite TV, WIFI, internal phone, climate control and 24 hours room service is offered to all guests. Entertainment ground welcomes you on long winter evenings with private collection library, indoor cinema, bowling tracks, royal billiards and services of “Boutique Bar”. Summer period outdoor cinema is open for 100 visitors. Here you can enjoy local snacks and bar services all day long. “Aroma Spa” center with its local medical baths, indoor pool, varios jaccuzi and saunas, Turkish bath offers individual massage and cosmetology services, ladies can dress up hair style with our specialized masters. Onsite “Mr. Juice Bar” provides you with fresh natural drinks and teas to relax and enjoy your time.

We are pleased to announce the open vacancy of IT Manager.

REPORTS TO:   General Manager / Director

POSITION PURPOSE

• Responsible for short and long term planning, implementation and day-to-day operations of all hotel technology components, processes and related areas.
• To ensure the professional and effective running of the day-to-day technology operation in accordance with all standards.
• Recommend budget and manage expenses/margins within approved budget constraints.

ESSENTIAL FUNCTIONS

• Co-ordinate all activities, operations and running of Information Technology – whilst actively displaying a proactive and communicative leadership style.
• Together with direct reports, take a leading role in positively supporting the operation of the hotel, reinforcing a customer focused approach to hotel operations at all times while supporting all corporate technology requirements and initiatives as appropriate.
• Manage and motivate any subordinate staff to achieve high levels of job satisfaction and productivity.  Provide for the professional development and training of personnel that report to this position.
• Maintain clear communication and information exchange between hotel and area/regional staff to ensure optimum sharing of technology issues and solutions.
• Provide clear leadership for high quality of technology service to all departments in the hotel operation while actively managing service level agreements with external technology suppliers.
• Support Corporate, Divisional and Regional technology projects and requirements.
• Maintain, implement and adhere to all company standard policies, systems and procedures relating to technology operations, including active capital and expense budget planning and systems contingency planning.
• Provide clear project and change management programs, schedules and communications as required for all system changes.
• Ensure quality of data is maintained with all systems including ensuring all systems are properly backed-up as standards require.
• Ensure all security, data-protection and data-privacy requirements are met to the best level possible.
• Ensure smooth technology operations for all associates and assist in ensuring all guest-facing technologies meet service level agreements with external suppliers.
• Actively participate in the annual budget planning process.
• Ensure effective channels of data and voice telecommunications are in place maximizing the opportunities of distributing information available - and encouraging ideas and participation from all team members, through participation in team briefings, daily morning meetings and daily operations meetings.
• Resource and co-ordinate effective training to enable all staff to carry out their use of technology systems to a high degree of effectiveness. 
• Provide 24x7 on-call duties as required.

SUPPORTIVE FUNCTIONS

• Support process improvement initiatives aligned with business goals and objectives, maintaining close liaison and support for teams.
• Support the Hotels Fire and Emergency Team as required.
• Actively participate in company approved Community Service Initiatives.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities:
Fluent English Required, Internet technologies, MS Office applications, highly motivated, naturally curious, excellent verbal and written communications skills, effective planner, organization and team skills. Preferred skills: general project and vendor management skills, knowledge of voice and data network technologies, general hotel operations, 1C and related IT.

QUALIFICATION STANDARDS

Education: Industry or discipline specific qualifications, Bachelor-degree or equivalent preferred.

Experience: Must have at least 3 years’ experience in the hospitality industry. Hotel Systems Support and Operating Department preferred.

If you are ready for a real challenge, please send your CV to e-mail: [email protected]

Please indicate the name of the position “IT Manager” in the subject line of the email. CVs without position name indication in subject will not be considered. Only shortlisted candidates will be invited to the further stages of the recruitment process.

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